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Terms and Conditions


Please read the following terms and conditions very carefully as your use of service is subject to your acceptance of and compliance with the following terms and conditions ("Terms").

By subscribing to or using any of our services you agree that you have read, understood and are bound by the Terms, regardless of how you subscribe to or use the services. If you do not want to be bound by the Terms, you must not subscribe to or use our services.

In these Terms, references to "you", "User" shall mean the end user accessing the Website, its contents and using the Services offered through the Website. "Service Providers" mean independent third party service providers, and "we", "us" and "our" shall mean LAREPUTE.COM , its franchisor, affiliates and partners.

User Account, Password, and Security:

You will receive a password and account designation upon completing the Website's registration process. You are responsible for maintaining the confidentiality of the password and account, and are fully responsible for all activities that occur under your password or account. You agree to (a) immediately notify Larepute.com of any unauthorized use of your password or account or any other breach of security, and (b) ensure that you exit from your account at the end of each session. Larepute.com cannot and will not be liable for any loss or damage arising from your failure to comply with this Section 2.

Services Offered:

Larepute.com provides a number of Internet-based services through the Web Site (all such services, collectively, the "Service"). One such service enables users to purchase original merchandise such as clothing, footwear and accessories from various fashion and lifestyle brands. (collectively, "Products"). Upon placing an order, Larepute.com shall ship the product to you and be entitled to its payment for the Services.

Privacy Policy:

The User hereby consents, expresses and agrees that he has read and fully understands the Privacy Policy of Larepute.com the Website. The user further consents that the terms and contents of such Privacy Policy are acceptable to him.

Channel Subscription:

By providing your data, you agree to be communicated by us via email and sms to facilitate your navigation of and shopping from the website. We may communicate promotional offers periodically and as and when required.

Limited User:

The User agrees and undertakes not to reverse engineer, modify, copy, distribute, transmit, display, perform, reproduce, publish, license, create derivative works from, transfer, or sell any information or software obtained from the Website. Limited reproduction and copying of the content of the Website is permitted provided that Larepute name is stated as the source and prior written permission of larepute.com is sought. For the removal of doubt, it is clarified that unlimited or wholesale reproduction, copying of the content for commercial or non-commercial purposes and unwarranted modification of data and information within the content of the Website is not permitted.

User Conduct and Rules:

You agree and undertake to use the Website and the Service only to post and upload messages and material that are proper. By way of example, and not as a limitation, you agree and undertake that when using a Service, you will not:

  1.  abuse, harass, stalk, threaten or otherwise violate the legal rights of others;
  2. publish, post, upload, distribute or disseminate any inappropriate, profane, defamatory, infringing, obscene, indecent or unlawful topic, name, material or information;
  3. upload files that contain software or other material protected by intellectual property laws unless you own or control the rights thereto or have received all necessary consents;
  4. upload or distribute files that contain viruses, corrupted files, or any other similar software or programs that may damage the operation of the Website or another's computer;
  5. conduct or forward surveys, contests, pyramid schemes or chain letters;
  6. download any file posted by another user of a Service that you know, or reasonably should know, cannot be legally distributed in such manner;
  7. falsify or delete any author attributions, legal or other proper notices or proprietary designations or labels of the origin or source of software or other material contained in a file that is uploaded;
  8. violate any code of conduct or other guidelines, which may be applicable for or to any particular Service;
  9. violate any applicable laws or regulations for the time being in force in or outside India;and
  10. violate any of the terms and conditions of this Agreement or any other terms and conditions for the use of the Website contained elsewhere herein.
  11. exploit any of the services. We reserve the right to deprive individual customers of our Cash on Delivery payment option. Moreover, we might refuse any of our services, terminate accounts, and/or cancel orders at our discretion, including but not limited to, if we believe that customer conduct violates applicable law or is harmful to our interests.
  12. You shall not make any derogatory, defamatory, abusive, inappropriate, profane or indecent statement/s and/or comment/s about larepute.com, its associates and partners on any property owned by larepute.com.

No Compensation Policy:

If the quality of any products, services, information, or other material purchased or obtained by you through the Website did not meet your expectations, no compensation will be given other than the Return and refund or Size Exchange of the product. The customer cannot request compensation for any reason, including but not limited to: any variation in the finish or appearance of the final product; any delay in delivery caused by unforeseen circumstances; any special, incidental, indirect or consequential damage of any kind caused by a product; missed opportunities to avail certain discounts; any issue with our Delivery partners or their personnel; any voucher which got deactivated due to the end of expiry date; unavailability of items which the customer tried to purchase etc. Unreasonable and unlawful requests for compensation, over and above the entitled refund, larepute holds the rights to cancel orders and block accounts of such customers without any prior notice.

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Pricing:

Prices for products are described on our Website and are incorporated into these Terms by reference. All prices are in Indian rupees. Prices, products and Services may change at Larepute.com’s discretion.

In accordance with product guidelines, prices might change when the stocks are replenished.

Tax:

Value Added Tax (VAT) is an indirect tax which is consumption based and is levied by the state government to be borne / paid by the ultimate consumer / shopper.

Shipping:

A fixed amount of 99 INR is charged on all orders . Handing charges are different from Cash On delivery charge of 49INR. Both these charges shall not be refunded if an order is returned or if the cancellation request is raised after the order is shipped.

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Delivery:

Larepute.com will make a maximum of four attempts to deliver your order. In case the customer is not reachable or does not accept delivery of products in these attempts Larepute.com reserves the right to cancel the order

An estimated delivery time is displayed on the Order Summary page. On placing your order, you will receive an email containing a summary of the order and also the estimated delivery time to your location.

Sometimes, delivery may take longer due to

  1. bad weather
  2. flight delays
  3. political disruptions
  4. other unforeseen circumstances

In such cases, we will proactively reach out to you. Please check your emails  regularly for such updates.

 The customer can cancel the order at any moment of time even if the delivery time exceeds the expected delivery time. If it is a prepaid order, the customer will be refunded back in the account as soon as the order is successfully cancelled.

"The Buyer agrees that the title to the goods is transferred to the buyer at the time of placing the Order and dispatch confirmation thereof irrespective of Shipping of Goods and COD which are to be done in due course being a separate chargeable facilities"

Post Delivery:

Returns and Exchange conditions:

Larepute.com will accept Return or Size Exchange of a product only if the following conditions are met.

  1. Return/Size Exchange should be initiated within 7 days of order delivery. Please take note that this is applicable to all products .
  2. The tags on the product should be intact.
  3. The product should be unwashed, unused and in an undamaged condition.
  4. The item needs to be returned along with the original packaging.

Limitation on refund amount for courier charges

If the customer wants to instant return or return within 7 days from delivery date, and Larepute does not offer reverse pickup of the items, the customer can send us the shipment himself/herself. Also, we request the customer to send the scanned copy of the courier slip to sales@larepute.com 

Reverse Pickup Process:

Self send process

In case of Return initiated and subsequently couriered the product by the Customer himself/herself, if it is found that the claimed shipment was not delivered to Larepute.com  warehouse  or the shipment was empty, the onus shall be on the customer to prove through presentation/submission of Proof of Delivery (PoD) from the concerned logistic service provider to establish his/her claim of return.

 

larepute.com will not be liable for the products returned by mistake

In a scenario where a product not belonging to Larepute is returned by mistake, Larepute is not accountable for misplacement of the product and is not responsible for its delivery back to the customer.

 

Exchange:

Size exchange can be availed at the special price of an item. Please take note that this is applicable only on products that are exchangeable, as mentioned on the product page.

Return and refund:

  1. In general, an item may be eligible for return within the applicable return window if it fulfils one or more of the following conditions:
    • Was delivered in a physically damaged condition
    • Is different from what was ordered
  2. All items must be returned in their original condition, with price tags intact, user manual, warranty cards, original accessories and in the original manufacturer’s box/packaging as delivered to you.
  3. After receiving  the return product at La Repute Warehouse , we initiate Refund to the buyer , i.e 100% of the product cost charged by the buyer, 
  4. Shipping cost any will not be Refunded

 

Governing Law:

These terms shall be governed by and constructed in accordance with the laws of India without reference to conflict of laws principles and disputes arising in relation hereto shall be subject to the exclusive jurisdiction of the courts at Tamil Nadu India